Legal Notice

1. Business Activity

1.1 Primary Activity

DIENNE SRL operates as an e-commerce business specializing in the retail sale of:

• Home Products: Furniture, decor, and household items
• Garden Products: Outdoor furniture, gardening tools, and accessories
• Kitchen Products: Appliances, cookware, and kitchen accessories
• Related Accessories: Complementary products and supplies

1.2 Business Model

The company operates exclusively through online sales channels:

• Direct-to-consumer e-commerce through resiva-haven.shop
• Business-to-consumer (B2C) sales within the European Union
• Product sourcing from authorized suppliers and manufacturers
• Fulfillment and logistics management for customer orders

2. Professional Liability and Insurance

2.1 Professional Liability

DIENNE SRL maintains professional liability coverage appropriate for e-commerce operations:

• General Liability: Coverage for business operations and customer interactions
• Product Liability: Protection for products sold through our platform
• Professional Indemnity: Coverage for professional services and advice
• Cyber Liability: Protection for data breaches and cyber security incidents

2.2 Insurance Coverage

3. Intellectual Property and Website

3.1 Website Ownership

The website resiva-haven.shop is owned and operated by DIENNE SRL:

• Domain Registration: Registered to DIENNE SRL
• Content Ownership: All original content owned by the company
• Design Rights: Website design and layout protected
• Trademark Usage: Authorized use of brand names and logos

3.2 Third-Party Content

Where third-party content is used, appropriate licenses and permissions are obtained:

• Product images licensed from manufacturers or suppliers
• Stock photography used under commercial licenses
• Software and plugins used in accordance with their terms
• Payment provider integrations under authorized agreements

4. Dispute Resolution and Jurisdiction

4.1 Applicable Law

Legal disputes are governed by:

• Italian Law: Primary governing law for business operations
• EU Regulations: Applicable European Union directives and regulations
• Consumer Protection: Enhanced protection under EU consumer rights
• International Law: Where applicable for cross-border transactions

4.2 Jurisdiction and Courts

Legal proceedings may be brought before:

• Italian Courts: Courts of Bergamo for business disputes
• Consumer Courts: Customer's local court for consumer matters
• EU ODR Platform: Online dispute resolution for cross-border issues
• Arbitration: Commercial arbitration for business disputes

4.3 Alternative Dispute Resolution

We support alternative dispute resolution methods:

• Mediation through accredited mediation services
• EU Online Dispute Resolution platform
• Chamber of Commerce arbitration procedures
• Consumer protection agency mediation

5. Regulatory Authorities and Supervision

5.1 Supervisory Authorities

Our business activities are subject to supervision by:

• Italian Tax Authority: VAT and tax compliance oversight
• Chamber of Commerce: Business registration and commercial activities
• Consumer Protection Agency: Consumer rights and fair trading
• Data Protection Authority: GDPR compliance and privacy matters

5.2 Industry Compliance

We maintain compliance with relevant industry standards:

• E-commerce best practices and guidelines
• Product safety and quality standards
• Environmental protection requirements
• Advertising and marketing regulations

6. Legal Notice Validity and Updates

6.1 Information Accuracy

This legal notice contains accurate information as of the last update date. We ensure:

• Regular review and updating of all legal information
• Prompt notification of material changes
• Compliance with current legal requirements
• Accuracy of all corporate and contact details

6.2 Updates and Changes

Changes to this legal notice will be made when:

• Company registration details change
• Legal or regulatory requirements are updated
• Business activities or structure change
• Contact information is modified