Cookie Policy - Resiva-Haven

Cookie Policy

Information about cookies, tracking technologies, and your privacy choices on resiva-haven.shop.

Last Updated: June 24, 2025

🍪 GDPR Cookie Compliance

We respect your privacy and provide full control over cookie usage in accordance with EU privacy laws.

🎛️ Cookie Preferences

Manage your cookie preferences below. You can change these settings at any time.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by:

  • Remembering your preferences and settings
  • Enabling essential website functionality
  • Providing personalized content and features
  • Helping us understand how visitors use our website
  • Improving our services and user experience

GDPR Compliance

Under GDPR and EU privacy laws, we require your consent for non-essential cookies. Essential cookies necessary for website functionality are exempt from consent requirements.

2. Types of Cookies We Use

🔧Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take that amount to a request for services.

Cookie Name Purpose Duration Provider
PHPSESSID Session management and user authentication Session resiva-haven.shop
cart_token Shopping cart functionality 30 days resiva-haven.shop
csrf_token Security protection against CSRF attacks Session resiva-haven.shop
cookie_consent Stores your cookie preferences 1 year resiva-haven.shop

📊Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting information anonymously and reporting website usage statistics.

Cookie Name Purpose Duration Provider
_ga Google Analytics - distinguishes users 2 years Google
_gid Google Analytics - distinguishes users 24 hours Google
_gat Google Analytics - throttles request rate 1 minute Google

🔒Privacy Protection

All analytics data is anonymized and cannot be used to identify individual users. IP addresses are masked to ensure privacy protection.

⚙️Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

Cookie Name Purpose Duration Provider
language_pref Remembers your language preference 1 year resiva-haven.shop
currency_pref Remembers your currency selection 30 days resiva-haven.shop
viewed_products Recently viewed products functionality 30 days resiva-haven.shop

📢Marketing Cookies (Optional)

These cookies track visitors across websites to display relevant and engaging advertisements. We only use marketing cookies with your explicit consent.

Cookie Name Purpose Duration Provider
_fbp Facebook Pixel - tracks conversions 90 days Facebook
google_ads Google Ads - conversion tracking 90 days Google

Marketing Consent

Marketing cookies are only activated with your explicit consent. You can withdraw consent at any time through our cookie settings.

3. Third-Party Cookies

Some cookies are set by third-party services that appear on our website:

3.1 Google Services

  • Google Analytics: Website traffic analysis and user behavior insights
  • Google Ads: Conversion tracking and remarketing (with consent)
  • Google Fonts: Web font delivery for improved typography

3.2 Payment Processors

  • PayPal: Secure payment processing and fraud prevention
  • Stripe: Credit card processing and PCI compliance

3.3 Social Media

  • Facebook Pixel: Conversion tracking and custom audiences (with consent)
  • Social Share Buttons: Enable sharing content on social platforms

📋Third-Party Privacy

Third-party cookies are governed by the respective companies' privacy policies. We encourage you to review their privacy practices.

4. Your Cookie Rights and Choices

4.1 GDPR Rights

Under GDPR, you have the following rights regarding cookies:

  • Right to Consent: Give or withdraw consent for non-essential cookies
  • Right to Information: Know what cookies are being used and why
  • Right to Control: Enable or disable specific cookie categories
  • Right to Delete: Request removal of stored cookie data

4.2 Managing Cookies

You can manage cookies through several methods:

Website Cookie Settings

  • Use our cookie preference center (link in footer)
  • Accept or reject cookie categories individually
  • Change settings at any time

Browser Settings

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Edge: Settings > Cookies and Site Permissions

Opt-Out Tools

5. Cookie Retention and Data Processing

5.1 Data Retention Periods

Cookie Type Typical Duration Legal Basis Data Processing
Essential Cookies Session to 1 year Legitimate Interest Website functionality
Analytics Cookies Up to 2 years Consent Anonymous statistics
Functional Cookies 30 days to 1 year Consent User preferences
Marketing Cookies Up to 90 days Consent Advertising optimization

5.2 Data Processing Location

Cookie data may be processed in:

  • European Union: Primary data processing location
  • Third Countries: Only with adequate protection (GDPR Article 45/46)
  • Data Transfers: Protected by Standard Contractual Clauses

6. Updates to This Cookie Policy

We may update this cookie policy to reflect:

  • Changes in our cookie usage
  • Legal or regulatory requirements
  • New features or services
  • Technical improvements

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website banner
  • Request renewed consent for new cookie types
  • Send email notifications for material changes

Continued Use

By continuing to use our website after changes are posted, you accept the updated cookie policy. You can always modify your preferences through our cookie settings.

🍪 Cookie Questions & Privacy Support

Contact us for any questions about our cookie policy or to exercise your privacy rights.

📧 info@resiva-haven.shop
📞 +39 348 522 711
🏢 DIENNE SRL, Via G. Puccini 40, Italy
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